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My-My-MySpace Generation

Today I was reading a quick article that says “MySpace generation happier to talk online than in real life“. That’s great news for businesses that already integrate many online solutions for their customers but bad news for slow adopters. We already know that the longer we take to get online, the more opportunities we miss out, and beyond that the harder it will be to break out online.

The younger generation is eager to talk, learn, and buy online so help the customer purchase through you by giving them what they want. When you create a website it is very important to keep that in mind, don’t make your customers call a number, give them the option to fill out a contact us form, give them an email address, they are quick and easy for the end user and allow them to become a buyer on terms they are comfortable with. Phone numbers will always get you calls too, but not using your email is effectively blocking off an entire generation of eager buyers.

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